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Examination Rules and Policies

About TRECCERT Examination

TRECCERT provides exams to candidates as a precondition for obtaining certification. While successful completion of the exam is a requirement for all certifications, other requirements may also be applicable. Please review the certification requirements for the certification scheme you intend to apply in order to be informed of all applicable requirements.

TRECCERT exams aim to gather objective evidence that an individual has the required competence defined in the certification scheme. The depth, length and content of the TRECCERT exams are an outcome of the certification scheme development process.

TRECCERT exam items consist of the stem (question) and four alternatives (1 correct answer and 3 incorrect answers).

Note: Completion of a particular training course is not a prerequisite for taking a TRECCERT exam. Candidates can use various methods to prepare, including third-party training and self-study, as long as they are aligned with and reference the requirements of relevant standards.

Exam Eligibility

Individuals interested to take a TRECCERT certification must meet the following requirements:

  1. Be at least eighteen (18) years old at the time of application.
  2. Be able to present a valid form of identification (e.g., ID, passport, driving license).
  3. Have checked and understood the certification requirements of the chosen credential.
  4. Have completed the payment for examination or otherwise been approved by TRECCERT to apply.

Examination Process

Before you register for a TRECCERT certification exam, you are required to choose one of the following examination options:

Option 1 - TRECCERT Partner

Individuals can take the TRECCERT certification exam as part of a training session that is provided by TRECCERT approved partners. When completing a training provided by TRECCERT approved partners, candidates are generally not required to pay the examination fee, unless otherwise agreed. Please click here to select and contact the most suitable provider based on your location and language.

Option 2 - TRECCERT

Individuals can take the TRECCERT certification exam without attending a training session. Completion of a particular training course is not a prerequisite for taking a TRECCERT exam. When booking your examination directly via TRECCERT, examination fees, as displayed on the website, are applicable, unless agreed otherwise.

Individuals can prepare for the exam at their own pace and by using their resources. TRECCERT also provides the Candidate Handbook for interested candidates.

Note: Both examination options are organized and administered by TRECCERT and its exam administration and proctoring providers.

Step 1 - Register for the Exam

To register for a TRECCERT exam, examinees are required to fill out and submit the Exam Application Form  to examination@treccert.com. The form is provided by the TRECCERT Examination Department representative via email.

The form collects information on personal data (necessary), exam, accommodation for special needs and provides a declaration with regards to the confidentiality and security of the exam content.

In case of any accommodation request, please fill out and submit the form at least one (1) week in advance.

Step 2 - Schedule the Exam

TRECCERT candidates should submit the exam application form 72 hours in advance of the chosen date and time for the examination.

TRECCERT Examination Department representative informs examinees on the exam credentials, exam window (start and end date) and related instructions. Examinees are recommended to schedule the exam upon receiving the credentials in order to reserve their spot.

Step 3 - Take the Exam

Examinees must read, agree and follow the provided rules and instructions before, during and after the examination to ensure a smooth experience.

Step 4 - Receive the Exam Results

TRECCERT Examination Department representative provides the exam results to examinees within a week from the exam date. For certification schemes where examination is the only prerequisite, successful candidates shall also automatically receive their certificate.

For certification schemes that include other requirements, aside for successfully passing the exam, candidates will receive the Certification Application and Experience Verification forms, which shall be filled out and submitted to certification@treccert.com. Please click here to learn more about the certification process.

Exam Security Policy

TRECCERT candidates are strictly forbidden from not discussing or disclosing any information related to the Exam, in whole or in part, in any form or by any means (written, oral, media, forums or otherwise). TRECCERT candidates are required to abide by the commitments included in the Exam Application Form and the Candidate Handbook.

Exam Retake Policy

TRECCERT candidates are eligible for exam retakes, after unsuccessful attempts. The exam retake opportunity is available for one (1) year, counting from the day that the candidate first takes the exam.

Candidates for Essential and Foundation level exams can retake the exam after 30 days of the first attempt without any extra fee for the exam retake.

Candidates for Professional and Lead level exams can retake the exam after 90 days of the first attempt. They shall pay a fee of 99.00€ (EUR) in order to be eligible for the exam retake, unless otherwise agreed.

If examinees fail the retake exam or fail the exam again, they shall pay the full certification price in order to take the exam. Examinations found to be in violation of this policy will be invalidated and the candidate may be subject to a suspension period or denied/revoked certification.

Please contact examination@treccert.com for more information about exam retakes.

 

Exam Rescheduling and Cancellation Policy

Examinees should contact in written the TRECCERT Examination Manager (examination@treccert.com) to reschedule an exam at least seventy-two (72) hours prior to the exam appointment.

Examinees can cancel the exam on the platform or they can contact in written the TRECCERT Examination Manager (examination@treccert.com) , preferably at least seventy-two (72) hours before the exam is scheduled to commence.

For rescheduling Essential and Foundation level exams, candidates do not need to pay any extra fees. Whereas, for rescheduling Professional and Lead level exams, candidates shall pay a 99.00€ (EUR) fee.

Failure to appear for the exam in the scheduled appointment and failure to comply with this policy shall result in the forfeiture of the exam and other related fees (as applicable).

Note: The timeframe of seventy-two (72) hours is not three (3) business days, it is seventy-two (72) hours prior to the scheduled exam start time.